i filed with turbo tax for 3 years never had a problem getting my money till this year filing 2011 i chose to have my refund direct deposited on a turbo tax card because i heard great reviews that is the worst mistake I've made in my life my card came on time but the day my refund suppose to be deposited they closed my account for security review i had to faxed document over which i did then they told it will be open in 5 to 7 days after then my card is still closed so i called the IRS to see if my refund was rejected and they said it wasn't at all matter of fact it was deposited on Jan 30Th check with my tax preparer so when i call turbo tax support they never connect my call or they simply hangup on me and no one know wheres my money and i call numerous of numbers and no ones knows anything i just want my refund i will be filing a BBB complaint and i also called the office of the president at intuit and no one can help me i just want my money i worked hard for now 1291d96
 Comments (1) |
| 1. Written by Rebecca on March 1, 2012 from tampa, florida, US The same thing happened to me exactly, I feel I should have wrote this exactly! Turbo tax should be held liable for fraud! They Are thieves saying they held my money for security reasons and have held my hard earned money for over a month now! They hang up the phone or just say they can not get in touch with the people who handle the security . I have faxed themy license social security card and utility bill over 20 times! They have said it is too dark which is bullshit! I have lightened it and enlarged it . Sent it from three different fax machines one of which was at a ups business office who fax documents all the time and they said turbo tax is full of ***! They are most likely holding millions of other people's dollars to gain interest on the money! They should be arrested! The IRS needs to do something about them!!!!!!!! |
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